Dollar Tree Victor NY worst customer service ever

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Subject Author Date
Dollar Tree Victor NY worst customer service ever Stormin Mormon 02-11-2008
Posted by Mark F on February 11, 2008, 7:56 pm
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Carl Boyd wrote:
>> Just had the worst customer service I can remember in my entire life. At a
>> Dollar Tree, in Victor NY. I've had good service there in the past, which
>> is
>> why this is so exceptional. The clerk, a teen boy, with the name tag
>> "CAMERON" asked if I was finished so he could cash me ot. Needed to get
>> his
>> drawer open so he could give the other lady her change. I said I wasn't
>> sure, but what the heck. Cash me out.
>>
>> He explained that I could continue shopping. He'd done this before, that
>> some customers buy one item, and then go back to shopping. So I told him,
>> I
>> was finished enough, and he should cash me out. Over a period of 3 to 5
>> minutes, I told him four times to go ahead and cash me out. Or was it
>> five.
>> He kept talking and talking, until finally I used my best drill sargeant
>> voice and ordered him to cash me out.
>>
>> He kept talking. It became clear that he was abusing his power, and just
>> dangling me on a string. I stormed out of the store. I went home, got the
>> number, and called the store manager, and give him a detailed account. Al,
>> the manager, sounds like he's not from NY. Very friendly fellow. Including
>> reccomend that the boy should be fired immediately. Al says he'll get to
>> the
>> bottom of this. But he can't fire the kid after nine months of no
>> complaints. He could if it were something really serious. I explained that
>> mistreating customers lost him a sale, and may have lost him a customer. I
>> left him my name and home phone number, if he needed further testimony.
>>
>> And then I called national, left a message with them, got their voice
>> mail.
>> Same reccomendation. If you've ever been in the Victor Dollar Tree, and
>> had
>> bad customer service by a dark haired teenager named Cameron, please
>> imediately telephone the store, and tell Al about it. (585) 223-6050.
>> --
>> Christopher A. Young
>> Learn more about Jesus
>> www.lds.org
>> .
>
>
> Stormin
>
> If you are going to go on a rant on-line and try to get some kid fired, I
> suggest you take the "Learn more about Jesus" line out of your signature. I
> can't speak personally for LDS, but I expect they would want you to remove
> that line too.
>
> Carl Boyd
>
>
Yup, I'm inclined to use the phrase "holier than thou", but
it would fall on deaf ears... /mark

Posted by Larry Jaques on February 11, 2008, 9:00 pm
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On Tue, 12 Feb 2008 00:56:17 GMT, with neither quill nor qualm, Mark F

>Carl Boyd wrote:
>> Stormin
>>
>> If you are going to go on a rant on-line and try to get some kid fired, I
>> suggest you take the "Learn more about Jesus" line out of your signature. I
>> can't speak personally for LDS, but I expect they would want you to remove
>> that line too.
>>
>Yup, I'm inclined to use the phrase "holier than thou", but
>it would fall on deaf ears... /mark

And I wish you guys would quit quoting the jesus freaks, hmmm?

--

SALMON -- The Other Pink Meat

Posted by Joe AutoDrill on February 12, 2008, 8:26 am
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Either this guy is active in two totally unrelated newsgroups I read or he
is posting this everywhere. I'm guessing he has a personal problem with a
dude named Cameron and is trying to cause a problem for him... But that's
only speculation based on the fact that he didn't respond in the other
newsgroup where we posted to him...

Regards,
Joe Agro, Jr.
(800) 871-5022
01.908.542.0244
Automatic / Pneumatic Drills: http://www.AutoDrill.com
Multiple Spindle Drills: http://www.Multi-Drill.com

V8013-R


> Just had the worst customer service I can remember in my entire life. At a
> Dollar Tree, in Victor NY. I've had good service there in the past, which
> is
> why this is so exceptional. The clerk, a teen boy, with the name tag
> "CAMERON" asked if I was finished so he could cash me ot. Needed to get
> his
> drawer open so he could give the other lady her change. I said I wasn't
> sure, but what the heck. Cash me out.
>
> He explained that I could continue shopping. He'd done this before, that
> some customers buy one item, and then go back to shopping. So I told him,
> I
> was finished enough, and he should cash me out. Over a period of 3 to 5
> minutes, I told him four times to go ahead and cash me out. Or was it
> five.
> He kept talking and talking, until finally I used my best drill sargeant
> voice and ordered him to cash me out.
>
> He kept talking. It became clear that he was abusing his power, and just
> dangling me on a string. I stormed out of the store. I went home, got the
> number, and called the store manager, and give him a detailed account. Al,
> the manager, sounds like he's not from NY. Very friendly fellow. Including
> reccomend that the boy should be fired immediately. Al says he'll get to
> the
> bottom of this. But he can't fire the kid after nine months of no
> complaints. He could if it were something really serious. I explained that
> mistreating customers lost him a sale, and may have lost him a customer. I
> left him my name and home phone number, if he needed further testimony.
>
> And then I called national, left a message with them, got their voice
> mail.
> Same reccomendation. If you've ever been in the Victor Dollar Tree, and
> had
> bad customer service by a dark haired teenager named Cameron, please
> imediately telephone the store, and tell Al about it. (585) 223-6050.
> --
> Christopher A. Young
> Learn more about Jesus
> www.lds.org
> .
>
>



Posted by Stormin Mormon on February 12, 2008, 11:35 am
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Someone called back from headquarters. Says Cameron is on suspension,
pending investigation. So, at least someone returns phone calls.

--
Christopher A. Young
Learn more about Jesus
www.lds.org
.


Just had the worst customer service I can remember in my entire life. At a
Dollar Tree, in Victor NY. I've had good service there in the past, which is
why this is so exceptional. The clerk, a teen boy, with the name tag
"CAMERON" asked if I was finished so he could cash me ot. Needed to get his
drawer open so he could give the other lady her change. I said I wasn't
sure, but what the heck. Cash me out.

He explained that I could continue shopping. He'd done this before, that
some customers buy one item, and then go back to shopping. So I told him, I
was finished enough, and he should cash me out. Over a period of 3 to 5
minutes, I told him four times to go ahead and cash me out. Or was it five.
He kept talking and talking, until finally I used my best drill sargeant
voice and ordered him to cash me out.

He kept talking. It became clear that he was abusing his power, and just
dangling me on a string. I stormed out of the store. I went home, got the
number, and called the store manager, and give him a detailed account. Al,
the manager, sounds like he's not from NY. Very friendly fellow. Including
reccomend that the boy should be fired immediately. Al says he'll get to the
bottom of this. But he can't fire the kid after nine months of no
complaints. He could if it were something really serious. I explained that
mistreating customers lost him a sale, and may have lost him a customer. I
left him my name and home phone number, if he needed further testimony.

And then I called national, left a message with them, got their voice mail.
Same reccomendation. If you've ever been in the Victor Dollar Tree, and had
bad customer service by a dark haired teenager named Cameron, please
imediately telephone the store, and tell Al about it. (585) 223-6050.
--
Christopher A. Young
Learn more about Jesus
www.lds.org
.




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