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Date

06-24-2008

Posted by Steve Lusardi on June 24, 2008, 5:19 pm

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Folks,
You may find this interesting, but McMaster-Carr will not sell to service
men serving overseas. I made a purchase yesterday quite successfully and
today I received a very polite email refusing the transaction refunding my
money.
Steve

Posted by John R. Carroll on June 24, 2008, 5:34 pm

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Steve Lusardi wrote:

> Folks,
> You may find this interesting, but McMaster-Carr will not sell to
> service men serving overseas. I made a purchase yesterday quite
> successfully and today I received a very polite email refusing the
> transaction refunding my money.
> Steve

What did it say?
They must have offered some explanation for their position.

--

John R. Carroll
www.machiningsolution.com

Posted by Pete C. on June 24, 2008, 5:40 pm

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"John R. Carroll" wrote:

>
> Steve Lusardi wrote:

> > Folks,
> > You may find this interesting, but McMaster-Carr will not sell to
> > service men serving overseas. I made a purchase yesterday quite
> > successfully and today I received a very polite email refusing the
> > transaction refunding my money.
> > Steve

>
> What did it say?
> They must have offered some explanation for their position.

Probably export control. The correct procedure is likely to place the
order using your US shipping address and have your spouse/relative
repack the item into your next care package.

Posted by Spehro Pefhany on June 24, 2008, 9:44 pm

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On Tue, 24 Jun 2008 16:40:52 -0500, the renowned "Pete C."

>
>"John R. Carroll" wrote:

>>
>> Steve Lusardi wrote:

>> > Folks,
>> > You may find this interesting, but McMaster-Carr will not sell to
>> > service men serving overseas. I made a purchase yesterday quite
>> > successfully and today I received a very polite email refusing the
>> > transaction refunding my money.
>> > Steve

>>
>> What did it say?
>> They must have offered some explanation for their position.

>
>Probably export control. The correct procedure is likely to place the
>order using your US shipping address and have your spouse/relative
>repack the item into your next care package.

And better use another name for the order. If they even know it's
going to be eventually shipped outside the US they'll cancel that
order too, so afraid are they of Big Brother.

Best regards,
Spehro Pefhany
--
"it's the network..." "The Journey is the reward"
speff@interlog.com Info for manufacturers: http://www.trexon.com
Embedded software/hardware/analog Info for designers: http://www.speff.com

Posted by Steve Lusardi on June 24, 2008, 5:53 pm

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Please note below the actual text they sent to me. There is no export
control. APO/FPO addresses are considered domestic and the order I placed
was fo 10, 316 SS studs 3.5" long. Hardly a controlled item.

Steve,

McMaster-Carr only accepts overseas orders from a few long-established
customers. We do not sell to private individuals outside of the United
States, and we will not be able to accept your order. We regret any
inconvenience this causes you.

> Steve Lusardi wrote:

>> Folks,
>> You may find this interesting, but McMaster-Carr will not sell to
>> service men serving overseas. I made a purchase yesterday quite
>> successfully and today I received a very polite email refusing the
>> transaction refunding my money.
>> Steve

>
>
> What did it say?
> They must have offered some explanation for their position.
>
> --
>
> John R. Carroll
> www.machiningsolution.com
>
>

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