The local guys gets the sale...

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The local guys gets the sale... Bob La Londe 02-29-2008
Posted by Bob La Londe on February 29, 2008, 10:28 pm
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... of the gas bottle when I get my new welder.

I stopped by one of the local welding supply shops today to price compare
with on-line pricing. I looked at a Miller 212 with a spool gun. His price
was a little higher than the on-line pricing, but close. Add on sales tax
and its more expensive to buy locally by a couple hundred dollars. Still I
might have, but I asked the guy behind the counter about maybe including
some consumables like a roll of wire, and he said, "Sometimes its just not
worth selling a welder."

Ohh-kay. Selling a welder package you don't even have in stock doesn't
sound all that hard to me. Take the customer's money and place the order.
Make a phone call when it comes in. Dang. And its a sale where the
customer is going to buy a welder anyway, just maybe not from you.

Still, I was polite and let him know I would think about it. I figured I'd
take another look on-line to make sure I had it right. Almost all of those
selling the 212 packaged with a 3035 are including a large spool of mig wire
with it.

I don't know if the local guy didn't know if that was included with the
package, if the on-line guys are all throwing it in to sweeten the deal, or
if that's one of those little things the local guy charges extra for to try
and make back a couple bucks on competing with on-line sales companies.

I guess I'll jsut buy my argon bottle locally so I can get it full, and shop
for the best price on a new welder.




Posted by Maxwell on March 1, 2008, 9:12 am
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> ... of the gas bottle when I get my new welder.
>
> I stopped by one of the local welding supply shops today to price compare
> with on-line pricing. I looked at a Miller 212 with a spool gun. His
> price
> was a little higher than the on-line pricing, but close. Add on sales tax
> and its more expensive to buy locally by a couple hundred dollars. Still
> I
> might have, but I asked the guy behind the counter about maybe including
> some consumables like a roll of wire, and he said, "Sometimes its just not
> worth selling a welder."
>
> Ohh-kay. Selling a welder package you don't even have in stock doesn't
> sound all that hard to me. Take the customer's money and place the order.
> Make a phone call when it comes in. Dang. And its a sale where the
> customer is going to buy a welder anyway, just maybe not from you.
>
> Still, I was polite and let him know I would think about it. I figured
> I'd
> take another look on-line to make sure I had it right. Almost all of
> those
> selling the 212 packaged with a 3035 are including a large spool of mig
> wire
> with it.
>
> I don't know if the local guy didn't know if that was included with the
> package, if the on-line guys are all throwing it in to sweeten the deal,
> or
> if that's one of those little things the local guy charges extra for to
> try
> and make back a couple bucks on competing with on-line sales companies.
>
> I guess I'll jsut buy my argon bottle locally so I can get it full, and
> shop
> for the best price on a new welder.
>
>

Just make certain the on-line deal includes all shipping and handling. The
on-line folks seem to be worse about adding hidden charges at the last
minute. Also, it's sometimes helpful to loose a few bucks to shop local, if
it means establishing and keeping a good relationship with a local supplier.



Posted by SteveB on March 1, 2008, 2:05 pm
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>
>> ... of the gas bottle when I get my new welder.
>>
>> I stopped by one of the local welding supply shops today to price compare
>> with on-line pricing. I looked at a Miller 212 with a spool gun. His
>> price
>> was a little higher than the on-line pricing, but close. Add on sales
>> tax
>> and its more expensive to buy locally by a couple hundred dollars. Still
>> I
>> might have, but I asked the guy behind the counter about maybe including
>> some consumables like a roll of wire, and he said, "Sometimes its just
>> not
>> worth selling a welder."
>>
>> Ohh-kay. Selling a welder package you don't even have in stock doesn't
>> sound all that hard to me. Take the customer's money and place the
>> order.
>> Make a phone call when it comes in. Dang. And its a sale where the
>> customer is going to buy a welder anyway, just maybe not from you.
>>
>> Still, I was polite and let him know I would think about it. I figured
>> I'd
>> take another look on-line to make sure I had it right. Almost all of
>> those
>> selling the 212 packaged with a 3035 are including a large spool of mig
>> wire
>> with it.
>>
>> I don't know if the local guy didn't know if that was included with the
>> package, if the on-line guys are all throwing it in to sweeten the deal,
>> or
>> if that's one of those little things the local guy charges extra for to
>> try
>> and make back a couple bucks on competing with on-line sales companies.
>>
>> I guess I'll jsut buy my argon bottle locally so I can get it full, and
>> shop
>> for the best price on a new welder.
>>
>>
>
> Just make certain the on-line deal includes all shipping and handling. The
> on-line folks seem to be worse about adding hidden charges at the last
> minute. Also, it's sometimes helpful to loose a few bucks to shop local,
> if it means establishing and keeping a good relationship with a local
> supplier.

There's a HUGE difference in attitude from the counter guy when you go in
and say, "I need some help with a machine I bought HERE". And not "Can you
help me with something I bought on the Internet?"

HUGE. And worth the few extra bucks.

Steve



Posted by Bob La Londe on March 1, 2008, 7:48 pm
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There's a HUGE difference in attitude from the counter guy when you go in
> and say, "I need some help with a machine I bought HERE".

So you think if I spend a couple grand with him he will change his mind and
decide it is worth selling it to me after he already told me its not?




Posted by SteveB on March 1, 2008, 9:40 pm
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>
> There's a HUGE difference in attitude from the counter guy when you go in
>> and say, "I need some help with a machine I bought HERE".
>
> So you think if I spend a couple grand with him he will change his mind
> and decide it is worth selling it to me after he already told me its not?

If I had the ability to read people's minds like that, I wouldn't be here.
I'd be laying out in la playa in Mazatlan with a couple of nice senoritas
sipping Pacificos. I'd be worth billions.

I can not recall having problems with counter people at a welding supply
store. I knew what I wanted, I went in, and I got it. Unless I didn't like
their prices or something else about them, and then I simply went to another
store. And that included instances where I knew more than the man behind
the counter, and I could see that in order to argue with them I'd have to
lower myself. I chose not to.

Your experiences probably vary.

Steve, welding since 1974



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